ISTE Customer Support FAQs

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Below are some of the most frequently asked questions we receive from customers. If you can’t find the information you need, please contact ISTE customer support.

Search FAQs

Books

What is the return policy for ISTE books?

You can find our return policy here.

How will I know when my order has shipped?

You will receive an email notification confirming shipment (be sure to check your spam folder).

Where can I get information on bulk book orders, international orders and wholesale/reseller orders?

You can learn more about these book order types here.

How much will it cost to ship my order?

Shipping costs vary by order and the method of shipping selected. Additional shipping information is available here.

How can professors get information about using ISTE books in their college courses?

Professors interested in using an ISTE title in their courses should submit an official request from their institutional email address. Requests may be emailed to pubadmin@iste.org.

How do I get access to my digital product after I’ve purchased it?

If you purchased a digital file that's available for instant download, you can access the file from your account page on the “My Downloads” tab of your profile.

Are discounts available for bulk orders?

Bulk discounts are available for large quantities of a single title as follows:

50-99: 35% off the list price
100-249: 40% off the list price
250 or more: 45% off the list price

Customers will be charged shipping. Members and member institutions may not combine their membership discounts with the bulk-order discount. Please contact pubadmin@iste.org with questions or to request a quote. Bulk orders cannot be returned.

Can I order books for delivery outside of the U.S.?

Please see ISTE’s list of international distributors to order books outside of the U.S. If you prefer to order directly from ISTE, we can fulfill your order. All international orders pay shipping from the U.S.

Do ISTE members receive discounts on ISTE books?

ISTE members receive a 25% discount on all book purchases. You can place your order online through the ISTE Store or by contacting ISTE customer support.

ISTE U Courses

Where can I learn more about ISTE U?

Find answers to your questions about ISTE U in our downloadable Frequently Asked Questions PDF.

How long will my course be available?

Course lengths vary by program and by course. Please review the welcome information provided in the specific course for availability dates.

After logging out, how do I find my course again?

Where can I find my course certificate?

When you have successfully completed the course requirements, you can find your course completion certificate in our LMS by clicking on “Course Tools” and choosing “Awards.” Note: Course awards may be hidden until earned. After a course ends, you can access your certificate on the ISTE Learning Dashboard by clicking “My Brightspace” and then “Awards.”

How do I report a technical issue (such as typo, broken link, problems with graphics, etc.) within my course?

To report a bug or technical issue within your course, please submit this form.

How do I navigate to my course in the learning management LMS?

Choose the specific course tile on the ISTE Learning Dashboard. Once inside your course, click “Content” in the navigation bar to find your course content.

Where can I find the course I just purchased?

Find course links on your ISTE Profile page under the heading “My Courses.” You can also find your purchased course directly on our learning management system (LMS) at learn.iste.org. Log in to view your purchased course under the “My Courses” section on the homepage.

How do I log in to my ISTE U Course?

Go to our learning management system (LMS) at https://learn.iste.org/ to log in to your course.

Membership

Where can I find answers to my other questions about ISTE membership?

You can find answers to additional questions about ISTE membership here.

How do I turn off automatic renewal?

You can cancel automatic renewal by going to my.iste.org and navigating to the “Memberships & Subscriptions” tab on your account. Click “Manage” next to the membership subscription that has automatic renewal enabled, and click the text link that reads “Cancel Auto Renew.”

You must cancel online 30 days prior to the start of your new term or your selected payment method will be charged for your renewal. To cancel within the 30 days, please contact ISTE customer support.

Automatic Renewal Information

Opting into automatic renewal means your membership dues will automatically be charged to the saved credit card on the expiration date of your current year of membership. We do not accept purchase orders and checks for memberships and subscriptions set to automatically renew.

Membership is transferable, but not refundable. If you do not wish to be charged for another year of membership, be sure to cancel automatic renewal prior to the final day of your membership.

Ordering & Payment

I have an outstanding invoice. What are my payment options?

We accept all major credit cards, including Visa, MasterCard, American Express (AMEX) and Discover. When signed in, you can see all of your open orders by going to the “Order History” tab of your profile. Use the search box to look up the order, select the order and click the “Pay Now” button.

We also accept checks and wire transfers as payments. Please send all checks to the remit address noted on your invoice. You must reference your order number on your check to ensure timely posting of your payment.

How long does it take to process purchase order transactions?

If you have submitted a purchase order as your payment method, it will take up to two business days to activate member benefits, online course access, book shipments or other ISTE services. You will receive an email confirmation once the purchase order is processed and you are able to access your materials.

Why don't I see the option to select purchase order as a payment method for membership or subscription with automatic renewal enabled?

Purchase orders and checks will not be accepted for memberships with automatic renewal enabled. However, for the automatic renewal to be successful, you’ll need to make sure your credit card is up to date.

Can I use a purchase order in the ISTE online store?

Yes! ISTE accepts purchase orders as payment for U.S. and Canadian customers. We do not accept requisition forms, and we do not accept purchase orders and checks for memberships and subscriptions set to automatically renew.

To use a purchase order, you’ll need to log in to submit it. Don’t have an account? Signing up is easy and free. Select “Pay with Purchase Order” as the payment method in the shopping cart, enter the purchase order number, use the tool to locate and upload a digital version of the purchase order from your computer, enter the accounts payable email address and billing address. Once completed, click “Process Payment.”
To pay for your proforma invoice/quote using a purchase order, look up the order by going to the Order History tab of your profile. Select the “Order” and click “Pay Now” and you will see the option to upload the purchase order.

We will email the invoice to you and to the accounts payable email address provided at the time of checkout. Payments are due within 30 days of invoice date. Please see the payment options below.

How can I get ISTE’s W-9 form?

Your billing or business department may require a copy of ISTE’s W-9 before they can make a payment on an invoice for a purchase order. Our W-9 form is available here.

How do I request a proforma invoice?

The easiest way is to select your items and place them in your shopping cart, then log in to your account and select “Email Proforma Invoice/ Quotation” as your payment method at checkout. Please enter your email address to receive a copy with an order number.

To create your membership renewal quote, please use this link. Select the plan, click the “Renew” button and you will see the option to select “Email Proforma Invoice/ Quotation” as your payment method at checkout.

Proforma invoices are valid for 30 days from the date created unless the promo code or any special pricing used expires before the 30-day period ends. In this case, the proforma invoice is no longer valid and is subject to review.

What payment options can I use at checkout?

We accept all major credit cards, including Visa, MasterCard, American Express (AMEX) and Discover.

We also accept checks and wire transfers as payment. Please send all checks to the remit address noted in the automated email received with your quote. You must reference your order number on your check to ensure timely posting of your payment. We do not accept checks for memberships and subscriptions set to automatically renew.

Professional Credentials

¿Cuál es la diferencia entre una cohorte pública y una cohorte especializada (como HIED, Google, Spanish y Librarian)?

La diferencia entre cohortes públicas y de especialidad radica en su enfoque y audiencia:

Cohorte pública: Abierto a todos los educadores, centrándose en la integración de los estándares para educadores ISTE en las prácticas de enseñanza generales.
Cohortes de especialidad: Diseñado para audiencias específicas:
- Educación Superior (HIED): Se centra en la aplicación de los estándares ISTE en contextos de educación superior. Ofrecido solamente en inglés.
- Cohorte española: Ofrecido completamente en español para educadores hispanohablantes.
- Cohorte de bibliotecarios: Combina la certificación de educador ISTE con el marco bibliotecario Future Ready, lo que conduce a una certificación dual. Ofrecido solamente en inglés.
- Cohorte de campeones de Google: Exclusivamente para Google Champions, centrándose en los estándares ISTE con herramientas y estrategias de Google. Ofrecido solamente en inglés.

Cada cohorte apoya a los educadores para que integren eficazmente la tecnología en sus funciones únicas.

¿En qué se diferencia la certificación de educador ISTE?

La Certificación de Educador ISTE se centra en la integración de la tecnología en las prácticas de enseñanza a través del marco de Estándares ISTE para Educadores, garantizando que los educadores estén equipados para aprovechar las herramientas digitales de manera efectiva en el aula.

What support will I have in the Instructional Leaders Certification Program?

You will have access to two optional office hours per month, where you can:

Bring your artifacts for review.
Receive guidance and feedback to ensure your submissions align with the certification requirements.

These sessions are designed to help you stay on track and succeed.

How will I become an ISTE+ASCD Certified Instructional Leader?

To earn the ISTE+ASCD Certified Instructional Leader credential, you must complete the following steps:

Access Competencies: During the course, you’ll gain access to all instructional leader competencies.
Review Requirements: Familiarize yourself with the requirements for certification and plan your submissions accordingly.
Submit Artifacts: You must submit 15 artifacts aligned to the indicators of the instructional leader competencies.
- Artifacts can be submitted in any order.
- You will have three submission windows within the 7-month course access:
  - First submission window: At the 3-month mark.
  - Second submission window: At the 5-month mark.
  - Final submission window: At the 7-month mark.
- You are not required to use all three submission windows—submit at your own pace within the timeline.
Artifact Evaluation: Once submitted, your artifacts will be evaluated.
You must pass all 15 artifacts to earn the certification.

Successful submission and alignment of your artifacts will earn you the certification.

Who reviews my Instructional Leaders portfolio of artifacts?

Your portfolio of artifacts is reviewed by a team of experts who are trained evaluators.

What happens if I need longer than the 7-month access to finish my Instructional Leader course requirements?

Participants enrolled in a public cohort may transfer to a future public cohort within the same calendar year.
Transfer Deadlines and Fees:

Transfers made within 30 days of the cohort ending: $200 transfer fee.

What happens if I don’t pass my Instructional Leaders Certification?

If you do not pass, you will need to transfer to another course within 12 months of your initial result. A transfer fee of $200 will apply. This allows you to continue working toward certification. You will not need to resubmit artifacts for any previously earned indicators.

How much time commitment is required for the Instructional Leader Certification program?

Participants can expect a robust, engaging learning experience.

The Instructional Leaders Certification is an approximate 50-hour commitment.

What is the difference between an Educator Certification public cohort and a specialty cohort, such as HIED, Google, Spanish, and Librarian?

The difference between public and specialty cohorts lies in their focus and audience:

Public Cohort: Open to all educators, focusing on integrating ISTE Educator Standards into general teaching practices.
Specialty Cohorts: Tailored for specific audiences:
- Higher Education (HIED): Focuses on applying ISTE Standards in higher education contexts.
- Spanish Cohort: Offered entirely in Spanish for Spanish-speaking educators.
- Librarian Cohort: Combines ISTE Educator Certification with the Future Ready Librarian Framework, leading to dual certification.
- Google Champions Cohort: Exclusively for Google Champions, focusing on ISTE Standards with Google tools and strategies.

Each cohort supports educators in effectively integrating technology into their unique roles.

Who reviews my ISTE Educator Certification portfolio of artifacts?

Your portfolio of artifacts is reviewed by a team of ISTE Educator Standards experts who are trained evaluators. Each evaluator is an ISTE Certified Educator who has completed the certification program and an additional six-month evaluation training program to ensure a thorough and consistent review process.

How long is my Educator Certification valid, and how can I renew it?

Your ISTE Certified Educator certification is valid for three years. During this time, you will be enrolled in the exclusive ISTE Certified Educator Community. This community is designed specifically for ISTE Certified Educators and offers valuable benefits, including:

Opportunities to deepen your application of the ISTE Standards.
Connections with other ISTE Certified Educators for collaboration and community building.
Access to rich resources tied to the ISTE Standards.
Support for creating standards-based projects to implement in your school or district.

When your certification approaches expiration, you will have the opportunity to renew and maintain your status as an ISTE Certified Educator.

What happens if I need longer than 6 months to submit my Educator Certification portfolio?

If you need more than six months to submit your portfolio, here’s what you need to know:

Portfolio Deadline: You have six months from the start of your Portfolio Submission Area to submit your portfolio. You can find your due date within the Portfolio Submission course in Brightspace.
Extensions: If you cannot submit your portfolio by the due date, you can extend your submission to the next window for a $25 extension fee.
Maximum Extensions: You may extend your portfolio submission up to three times.

How to get an Extension: Click HERE to purchase an extension.

What happens if I don’t pass the Educator Certification?

If your portfolio does not meet the minimum passing score of 80% (20 out of 25 criteria), you have the option to resubmit. Here's what you need to know:

Decision Deadline: You have until the 20th of the month to decide if you would like to resubmit your portfolio.
Resubmission Fee: The cost to resubmit is $50. Pay HERE by the 20th of this month.
Revision Timeline: Once you purchase the resubmission, you will have 3 months to revise and resubmit your portfolio.
Late Purchase Reactivation Fee: If you do not purchase the resubmission by the 20th, a $150 reactivation fee will apply.

For any questions or assistance, contact istecertification@iste.org.

After I have submitted my completed Educator Certification Alignment Map in the Portfolio Submission Area, how long until I know if I’ve passed?

ISTE evaluates portfolios every month. Here’s what to expect:

Portfolios are submitted and collected every month from the 1st to the last day of each month
They are then assigned to an evaluation team.
The evaluation process takes approximately 4-6 weeks to complete.

You will be notified of your results once the evaluation is finalized.

What does ISTE do with our artifacts?

You retain full rights to all artifacts you submit. ISTE may identify exemplary artifacts to share as models for aspiring ISTE Certified Educators.

If ISTE wishes to use one of your artifacts, they will first request your permission and give proper credit to you as the author.

For the Educator Certification, If a criteria doesn’t explicitly include a digital or tech component, do my artifacts need to include them?

Yes, all artifacts must demonstrate the use of technology. The criteria are based on the ISTE Standards, which focus on transforming teaching and learning with technology. Even if a criterion doesn’t explicitly mention a digital component, your artifact must show evidence of digital-age teaching, leading, and learning to align with the purpose of the standards.

Are we expected to create something new or can we use something already created?

You can submit artifacts that you have either:

Previously created, or
Newly developed and implemented with learners.

However, you must have created or revised all artifacts within the last two years to ensure they reflect your current practice and align with the ISTE Educator Standards.

Is there a specific format required for each artifact?

You can use any format for your artifacts, as long as they are:

Submitted digitally.
Included within the required Alignment Map.

The best format for submission is a slide deck or PowerPoint saved as a PDF for clarity and consistency. This ensures your artifacts are easy to view and align properly within your portfolio.

Can I work collaboratively in groups to submit evidence for the Educator Certification?

The ISTE Educator Certification Program is an individual certification, meaning your portfolio must demonstrate your personal competency in the ISTE Standards for Educators.

While some of your evidence may naturally involve collaboration, if you use shared artifacts, you must provide additional contextualization and a clear explanation of your individual role and implementation of the learning activity. This ensures your unique contributions are fully represented.

I don’t work with K-12 students. How can I develop evidence that meets the indicators for the Educator Certification?

The ISTE Educator Certification Program is designed for educators working with K-12 students or adult learners. Your portfolio should showcase your professional competency in applying the ISTE Educators Standards in your specific context.

Evaluators will consider your role and learner population when reviewing your evidence, ensuring your submissions align with your professional practice. Whether you work with students or adult learners, focus on demonstrating how you integrate the ISTE Educator Standards effectively in your unique teaching or learning environment.

What does my ISTE+ASCD Educator Certification journey look like if I completed the online learning through an ISTE+ASCD partner University?

You will be added to a university-hosted course in D2L.
You will complete a short survey to gain access to the Educator Certification Portfolio Submission Area.
Once you have access to the Educator Certification Portfolio Submission Area, you are encouraged to review and use the resources provided to all learners.
- Portfolio Examples
- ISTE in 5! Videos
  - Videos that review each criteria for your portfolio submission
- Monthly Portfolio Office Hours
  - The ISTE Certification Team provides four Portfolio Office Hour sessions per month.
  - All office hour recordings are available in the Portfolio Submission Area.

This ensures you are fully prepared to submit your portfolio.

What support will I have during the Educator Certification?

Once you have completed the online learning component of your certification and are enrolled in the Portfolio Submission Area, educators:

Have access to all required portfolio documents
- Alignment Map Template
- Applicant Guidebook
Have access to the following support resources
- Portfolio Examples
- ISTE in 5! Videos
  - Videos that review each criteria for your portfolio submission
- Monthly Portfolio Office Hours
  - The ISTE Certification Team provides four Portfolio Office Hour sessions per month.
  - All office hour recordings are available in the Portfolio Submission Area.

How will I become an ISTE Certified Educator?

To earn ISTE Educator’s Certification, you must meet the following requirements:

You must submit your Completed Alignment Map that showcases artifacts aligned with specific standards and provides clear evidence of integration into your practice.
Your Alignment Map contains 25 criteria, each worth 1 point, for a total of 25 possible points.
To pass, you must successfully earn at least 20 out of the 25 criteria points.

This ensures you demonstrate competency across the ISTE Standards for Educators.

What will I need to submit for the Educator Certification?

To earn your Educator Certification, you will need to submit the following:

Completed Alignment Map: This map includes artifacts demonstrating your proficiency in the 24 indicators outlined in the Educator section of the ISTE Standards. Each artifact should align with specific standards and provide clear evidence of integration into your practice.
Reflection Document: This document addresses ISTE Certification prompts and provides insights into your instructional practices, aligning them with the ISTE Standards. This reflection document will be included in your completed Alignment Map.

Both components showcase your ability to integrate technology to enhance teaching and learning effectively.

How much time commitment is required for the Educator Certification program?

The ISTE Standards for Educators Certification is an approximate 80-hour commitment over a 9-month period.

How does ISTE Educator Certification differ?

ISTE Educator Certification centers on integrating technology into teaching practices through the ISTE Standards for Educator framework, ensuring educators are equipped to leverage digital tools effectively in the classroom.

What payment options do I have for registration?

You can pay by check, wire transfer, credit card, or PO.

What type of support will I receive during the certification programs?

Participants will receive expert coaching and resources to ensure the immediate application of learned strategies in their institutions.

How much time commitment is required for each certification program?

Participants can expect a robust, engaging learning experience. The Instructional Leaders Certification is an approximate 50-hour commitment. The ISTE Standards for Educators Certification is an approximate 80-hour commitment over a 9-month period.

How do the certification programs differ from traditional training?

Unlike theoretical courses or vendor-specific training, our programs emphasize hands-on skill development, reflection, and personalized coaching to enhance practical application in real-world settings.

What key areas does the program focus on for each certification program?

This Instructional Leader Certification focuses on enhancing student learning experiences, leveraging data-driven decision-making, advancing curriculum development, improving teaching quality, and managing innovation and change. While the ISTE Educator Certification emphasizes the effective integration of technology in teaching practices, fostering digital citizenship, and ensuring that educators are equipped with strong pedagogy around best practices with technology to use digital tools to enhance learning experiences.

Who is the target audience for each certification program?

The Instructional Leader Certification is aimed at school, district leaders and instructional coaches, while ISTE Educator Certification is designed for classroom educators,librarians, instructional coaches, school leaders and higher ed professors of teacher prep and masters programs.

How does ISTE Educator Certification differ from the Instructional Leader Certification?

ISTE Educuator Certification centers on integrating technology into teaching practices through the ISTE Standards for Educator framework, ensuring educators are equipped to leverage digital tools effectively in the classroom.

What is the primary focus of the Instructional Leader Certification?

The Instructional Leader Certification focuses on enhancing leadership skills, in educational settings, emphasizing data-driven decision-making and curriculum development.

How do ISTE+ASCD credentials support the Transformational Learning Principles?

The Transformational Learning Principles (TLPs for short) are a set of evidence-based practices highlighting the most essential elements of effective learning. These principles serve as our North Star, guiding educators to create impactful and joyful learning experiences for all students.

ISTE+ASCD credentials are designed to recognize and empower educators to truly embody and implement these Transformational Learning Principles in their daily practice. Participation in our credentials is your commitment to reimagining learning, creating schools where authentic experiences are prioritized, equity is ensured, and every student has the opportunity to thrive.

¿Quién revisa mi portafolio de artefactos?

Su portafolio de artefactos es revisado por un equipo de expertos en Estándares para Educadores ISTE que son evaluadores capacitados. Cada evaluador es un educador certificado por ISTE que ha completado el programa de certificación y un programa adicional de capacitación en evaluación de seis meses para garantizar un proceso de revisión exhaustivo y consistente.

¿Cuánto tiempo está válida mi certificación y cómo puedo renovarla?

Su certificación de Educador Certificado ISTE es válida por tres años. Durante este tiempo, estará inscrito en la exclusiva comunidad internacional de educadores certificados por ISTE. Esta comunidad está diseñada específicamente para educadores certificados por ISTE y ofrece valiosos beneficios, que incluyen:

Oportunidades para profundizar su aplicación de los Estándares ISTE.
Conexiones con otros educadores certificados por ISTE para colaboración y construcción de comunidad.
Acceso amplios recursos vinculados a los estándares ISTE.
Soporte para la creación de proyectos basados en estándares para implementar en su escuela o distrito.

Cuando su certificación se acerque al vencimiento, tendrá la oportunidad de renovar y mantener su estatus como Educador Certificado ISTE

¿Qué pasa si necesito más de 6 meses para enviar mi portafolio?

Si necesita más de seis meses para enviar su portafolio, esto es lo que necesita saber:

Fecha límite del portafolio: Tiene seis meses desde el inicio de su área de envío de cartera para enviar su cartera. Puede encontrar su fecha de vencimiento en el curso envío de cartera en Brightspace.
Extensiones: Si no puede enviar su portafolio antes de la fecha de vencimiento, puede extender su envío a la siguiente ventana por una tarifa de extensión de $25.
Extensiones máximas: Puede ampliar el envío de su portafolio hasta tres veces.

Cómo obtener una extensión: Haga clic AQUÍ comprar una extensión

¿Qué pasa si no paso los requisitos del portafolio?

Si su portafolio no cumple con el puntaje mínimo de aprobación del 80 % (20 de 25 criterios), tiene la opción de volver a enviarlo. Esto es lo que necesita saber:

Plazo de decisión: Tienes hasta el 20 del mes para decidir si desea volver a enviar su cartera.
Tarifa de reenvío: El costo de volver a enviar es $50. Pagar AQUÍ antes del día 20 de mes que recibió su resultado.
Cronograma de revisión: Una vez que compre el reenvío, tendrá 3 meses para revisar y volver a enviar su portafolio.
Cargo por reactivación de compra tardía: Si no compras el reenvío antes del día 20, una tarifa de reactivación de $150 se aplicará.

Para cualquier duda o ayuda contacte istecertification@iste.org.

Después de haber enviado mi Mapa de Alineación completo en el Área de Envío de Portafolio, ¿cuánto tiempo pasará hasta que sepa si he aprobado?

ISTE evalúa las carteras todos los meses. Esto es lo que puede esperar:

Los portafolios se envían y recogen todos los meses desde el 1º hasta el último día de cada mes.
Luego son asignados a un equipo de evaluación.
El proceso de evaluación dura aproximadamente 4-6 semanas para completar.

Se le notificarán sus resultados una vez finalizada la evaluación via correo electrónico.

¿Qué hace ISTE con nuestros artefactos?

Usted conserva todos los derechos sobre todos los artefactos que envíe. ISTE puede identificar artefactos ejemplares para compartir como modelos para los aspirantes a educadores certificados por ISTE.

Si ISTE desea utilizar uno de sus artefactos, primero solicitarán su permiso y darle el debido crédito a usted como autor.

Si un criterio no incluye explícitamente un componente digital o tecnológico, ¿mis artefactos deben incluirlos?

Sí, todos los artefactos deben demostrar el uso de la tecnología. Los criterios se basan en los Estándares ISTE, que se centran en transformar la enseñanza y el aprendizaje con tecnología. Incluso si un criterio no menciona explícitamente un componente digital, su artefacto debe mostrar evidencia de enseñanza, liderazgo y aprendizaje en la era digital. para alinearse con el propósito de las normas.

¿Se espera que creemos algo nuevo o podemos usar algo ya creado?

Puede enviar artefactos que tenga:

Previamente creado
Recién desarrollado e implementado con los estudiantes.

Sin embargo, debes tener creó o revisó todos los artefactos en los últimos dos años. Para garantizar que reflejen su práctica actual y se alineen con los estándares para educadores de ISTE.

¿Se requiere un formato específico para cada artefacto?

Puedes utilizar cualquier formato para tus artefactos, siempre que sean:

Enviado digitalmente.
Incluido dentro de lo requerido del mapa de alineación.

El mejor formato para la presentación es un presentación de diapositivas o PowerPoint guardado como PDF por claridad y coherencia. Esto garantiza que sus artefactos sean fáciles de ver y alinear correctamente dentro de su portafolio.

¿Puedo trabajar colaborativamente en grupos para presentar evidencia?

El Programa de Certificación de Educador ISTE es una certificación individual, lo que significa que su portafolio debe demostrar su competencia personal en los Estándares ISTE para Educadores.

Si bien algunas de sus pruebas pueden naturalmente implicar colaboración, si utiliza artefactos compartidos, debe proporcionar contextualización adicional y una explicación clara de su rol individual e implementación de la actividad de aprendizaje. Esto garantiza que sus contribuciones únicas estén plenamente representadas.

No trabajo con estudiantes K-12. ¿Cómo puedo desarrollar evidencia que cumpla con los indicadores?

El Programa de Certificación de Educador ISTE está diseñado para educadores que trabajan con estudiantes jovenes o estudiantes adultos. Su portafolio debe mostrar su competencia profesional en la aplicación de los Estándares de Educadores ISTE en su contexto específico.

Los evaluadores considerarán su función y su población de estudiantes al revisar su evidencia, asegurando que sus presentaciones se alineen con su práctica profesional. Ya sea que trabaje con estudiantes o adultos, concéntrese en demostrar cómo integra los Estándares para Educadores ISTE de manera efectiva en su entorno único de enseñanza o aprendizaje.

¿Qué apoyo tendré?

Una vez que haya completado el componente de aprendizaje en línea de su certificación y esté inscrito en el área de envío de portafolios, los educadores:

Tendrán acceso a todos los documentos de cartera requeridos
- Plantilla de mapa de alineación
- Guía del solicitante
Tendrán acceso a los siguientes recursos de soporte
- Ejemplos del portafolio
- ¡ISTE en 5! videos
  - Videos que revisan cada criterio para el envío de su portafolio.
- Horario de oficina del portafolio mensualmente
  - Nuestro equipo ofrece cuatro sesiones de oficina abiertas cada mes.
  - Todas las grabaciones del horario de oficina abiertas están disponibles en el área de envío del portafolio.

¿Cómo me convertiré en un educador certificado por ISTE?

Para obtener la certificación de educador ISTE, debe cumplir con los siguientes requisitos:

Debe enviar su mapa de alineación completado que contiene artefactos alineados con estándares específicos y proporcione evidencia de integración en su práctica.
Su mapa de alineación contiene 25 criterios, cada uno con un valor de 1 punto, para un total de 25 puntos posibles. Uno de esos puntos es su documento de reflexión.
Para aprobar, debes ganar al menos 20 de los 25 puntos del criterio.

Esto garantiza que demuestre competencia en todos los estándares ISTE para educadores.

¿Qué tendré que presentar para la Certificación de Educador?

Para obtener su Certificación de Educador, deberá enviar lo siguiente:

Mapa de alineación completo: este mapa incluye artefactos que demuestran su competencia en los 24 indicadores descritos en la sección Educador de los Estándares ISTE. Cada artefacto debe alinearse con estándares específicos y proporcionar evidencia clara de integración en su práctica.
Documento de reflexión: este documento aborda las indicaciones de la certificación ISTE y proporciona información sobre sus prácticas de instrucción, alineándolas con los estándares ISTE. Este documento de reflexión se incluirá en su Mapa de Alineación.

Ambos componentes muestran su capacidad para integrar la tecnología para mejorar la enseñanza y el aprendizaje de manera efectiva.

¿Cuánto tiempo de compromiso se requiere para el programa de Certificación de Educador?

La Certificación de educador es un compromiso de aproximadamente 80 horas durante un período de 9 meses.