We accept all major credit cards, including Visa, MasterCard, American Express (AMEX) and Discover.

We also accept checks and wire transfers as payment. Please send all checks to the remit address noted in the automated email received with your quote. You must reference your order number on your check to ensure timely posting of your payment. We do not accept checks for memberships and subscriptions set to automatically renew.

The easiest way is to select your items and place them in your shopping cart, then log in to your account and select “Email Proforma Invoice/ Quotation” as your payment method at checkout. Please enter your email address to receive a copy with an order number.

To create your membership renewal quote, please use this link. Select the plan, click the “Renew” button and you will see the option to select “Email Proforma Invoice/ Quotation” as your payment method at checkout.

Proforma invoices are valid for 30 days from the date created unless the promo code or any special pricing used expires before the 30-day period ends. In this case, the proforma invoice is no longer valid and is subject to review.

Your billing or business department may require a copy of ISTE’s W-9 before they can make a payment on an invoice for a purchase order. Our W-9 form is available here.

Yes! ISTE accepts purchase orders as payment for U.S. and Canadian customers. We do not accept requisition forms, and we do not accept purchase orders and checks for memberships and subscriptions set to automatically renew.

• To use a purchase order, you’ll need to log in to submit it. Don’t have an account? Signing up is easy and free. Select “Pay with Purchase Order” as the payment method in the shopping cart, enter the purchase order number, use the tool to locate and upload a digital version of the purchase order from your computer, enter the accounts payable email address and billing address. Once completed, click “Process Payment.”

• To pay for your proforma invoice/quote using a purchase order, look up the order by going to the Order History tab of your profile. Select the “Order” and click “Pay Now” and you will see the option to upload the purchase order.

We will email the invoice to you and to the accounts payable email address provided at the time of checkout. Payments are due within 30 days of invoice date. Please see the payment options below.

Purchase orders and checks will not be accepted for memberships with automatic renewal enabled. However, for the automatic renewal to be successful, you’ll need to make sure your credit card is up to date.

If you have submitted a purchase order as your payment method, it will take up to two business days to activate member benefits, online course access, book shipments or other ISTE services. You will receive an email confirmation once the purchase order is processed and you are able to access your materials.

We accept all major credit cards, including Visa, MasterCard, American Express (AMEX) and Discover. When signed in, you can see all of your open orders by going to the “Order History” tab of your profile. Use the search box to look up the order, select the order and click the “Pay Now” button.

We also accept checks and wire transfers as payments. Please send all checks to the remit address noted on your invoice. You must reference your order number on your check to ensure timely posting of your payment.

ISTE members receive a 25% discount on all book purchases. You can place your order online through the ISTE Store or by contacting ISTE customer support.

Discounts are available for ISTE affiliates selling books to their members or at affiliate conferences. Please contact pubadmin@iste.org for details and to request a quote.

Please see ISTE’s list of international distributors to order books outside of the U.S. If you prefer to order directly from ISTE, we can fulfill your order. All international orders pay shipping from the U.S.

Bulk discounts are available for large quantities of a single title as follows:

50-99: 35% off the list price
100-249: 40% off the list price
250 or more: 45% off the list price

Customers will be charged shipping. Members and member institutions may not combine their membership discounts with the bulk-order discount. Please contact pubadmin@iste.org with questions or to request a quote. Bulk orders cannot be returned.

If you purchased a digital file that's available for instant download, you can access the file from your account page on the “My Downloads” tab of your profile.

Professors interested in using an ISTE title in their courses should submit an official request from their institutional email address. Requests may be emailed to pubadmin@iste.org.

Shipping costs vary by order and the method of shipping selected. Additional shipping information is available here.

You can learn more about these book order types here.

You will receive an email notification confirming shipment (be sure to check your spam folder).

You can find our return policy here.

Find course links on your ISTE Profile page under the heading “My Courses.” You can also find your purchased course directly on our learning management system (LMS) at learn.iste.org. Log in to view your purchased course under the “My Courses” section on the homepage.

Choose the specific course tile on the ISTE Learning Dashboard. Once inside your course, click “Content” in the navigation bar to find your course content.

To report a bug or technical issue within your course, please submit this form.

When you have successfully completed the course requirements, you can find your course completion certificate in our LMS by clicking on “Course Tools” and choosing “Awards.” Note: Course awards may be hidden until earned. After a course ends, you can access your certificate on the ISTE Learning Dashboard by clicking “My Brightspace” and then “Awards.”

Log in to learn.iste.org and current courses will be listed in the “My Courses” widget.

Course lengths vary by program and by course. Please review the welcome information provided in the specific course for availability dates.

Find answers to your questions about ISTE U in our downloadable Frequently Asked Questions PDF.

Go to our learning management system (LMS) at https://learn.iste.org/ to log in to your course.

Opting into automatic renewal means your membership dues will automatically be charged to the saved credit card on the expiration date of your current year of membership. We do not accept purchase orders and checks for memberships and subscriptions set to automatically renew.

Membership is transferable, but not refundable. If you do not wish to be charged for another year of membership, be sure to cancel automatic renewal prior to the final day of your membership.

You can cancel automatic renewal by going to my.iste.org and navigating to the “Memberships & Subscriptions” tab on your account. Click “Manage” next to the membership subscription that has automatic renewal enabled, and click the text link that reads “Cancel Auto Renew.”

You must cancel online 30 days prior to the start of your new term or your selected payment method will be charged for your renewal. To cancel within the 30 days, please contact ISTE customer support.

You can find answers to additional questions about ISTE membership here.